When a behaviour can seem unpredictable or is perceived to ‘come out of nowhere’, it’s important to recognise that all behaviours have a function or serve a need. Due to factors such as skill deficits (e.g., communication, cognitive, social) and setting events/environmental factors, people living with a disability can use behaviours of concern (BoC) to meet a need. The BoC will typically and inadvertently be reinforced when the need is met. Put simply, the role of positive behaviour support is to understand what need is being met through the BoC (e.g., what is the function?) and how can we support the client to get that need met without them needing to use BoC?
Andrew is an experienced psychologist with over 13 years of expertise in providing psychological and behavioural support to individuals with disabilities, often including complex support needs.
Andrew’s qualifications and expertise include:
Andrew is passionate about working in behaviour support and thrives on the opportunity to mentor his team in relation to achieving meaningful outcomes for the individuals they support.
With over a decade of experience in the disability sector, Derek has a strong background in supporting individuals with diverse needs. Starting as a Disability Support Worker and then a Disability Residential Coordinator, Derek gained valuable skills in care coordination and team leadership.
Derek’s qualifications and expertise include:
Derek has a keen interest in mental health related behaviours – particularly in cases involving co-occurring conditions or psychosocial disability.
Dan is a Behaviour Support Practitioner with three years of hands-on experience in the disability sector, working primarily with young people presenting with complex behaviours and mental health challenges. His strength as a practitioner is building trust and rapport with individuals who have experienced trauma or disengagement, particularly teens navigating behavioural and emotional regulation difficulties.
Living on the Mornington Peninsula, Dan brings a grounded, community-focused approach to his work.
Dan’s qualifications and expertise include:
This varied background has equipped him with a strong understanding of risk, resilience, and the importance of person-centred, trauma-informed support.
Outside of work, Dan is passionate about the outdoors — he spends time surfing, mountain bike riding, and fishing. These interests not only recharge him personally but also influence his values of balance, well-being, and connection, which he brings into his professional practice.
Dan is deeply committed to the disability industry, with a particular passion for mental health advocacy and supporting positive, sustainable change in the lives of the people he works with.
With over 20 years of experience in the disability sector, beginning in the UK, Annemarie has worked across a wide range of areas including intellectual disability, complex behaviours of concern, and mental health. Her career has progressed from direct Support Worker to Team Leader and Residential Coordinator, providing her with a deep, hands-on understanding of individual needs and support environments.
Annemarie’s qualifications and expertise include:
As a Behaviour Support Practitioner at CareChoice, Annemarie is passionate about developing tailored, strengths-based strategies that promote positive behaviour change. Her approach is grounded in empowering individuals to achieve their goals, while upholding their right to choice, control, and a meaningful life. She is committed to recognising and nurturing each person's potential, and supporting them to live with dignity, independence, and purpose.
Dedicated and passionate Behaviour Support Practitioner with over 30 years’ experience in the disability sector, currently with CareChoice for the past 15 months as a Behaviour Support Practitioner. Belinda brings a diverse background across roles including Support Worker, Case Manager, Special Education Teacher, Day Program Manager, Residential House Supervisor, Disability Employment Consultant, and DES Business Development Consultant.
Belinda’s qualifications and expertise include:
Belinda is known for her person-centred approach, with a strong focus on:
Belinda prides herself on being flexible, adaptable, and outcome-focused in her support delivery.
Leila is a Behaviour Support Practitioner with experience supporting individuals of all ages, from young children through to older adults. Leila is passionate about delivering tailored, practical support that helps people build skills, strengthen relationships, and navigate challenges across different stages of life.
Based in Melbourne’s south-east, Leila is central and can cast a net to wider communities. She holds a Bachelor of Psychology and is currently completing her Honours year, with the goal of becoming a registered psychologist. Her environmental experience includes homes, schools, kindergartens, and aged care facilities, which has given me a well-rounded understanding of how to support all kinds of needs and goals.
Outside of PBS, Leila enjoys spending time outdoors, camping, reading, and being with family and friends.
Leila has a strong interest in mental health, family dynamics, and relationship-based support, and has experience working with individuals with ADHD. Leila is committed to empowering participants and their support networks to create meaningful change.
Leila’s qualifications and expertise include:
Her environmental experience includes homes, schools, kindergartens, and aged care facilities, which has given me a well-rounded understanding of how to support all kinds of needs and goals.
Audrey is a Behaviour Support Practitioner at CareChoice who has significant experience in the disability sector, specifically hands-on experience as a support worker in the complex behaviour space, in both group and one-to-one settings. This frontline experience has given her invaluable insight into the realities of daily support and a deep understanding of how Positive Behaviour Support (PBS) can empower individuals to live safer, more meaningful lives.
Audrey holds a Certificate IV in Youth Work and has completed Mental Health First Aid training. Her background has shaped her strong belief that everyone deserves the opportunity to participate in enriching, engaging, and fulfilling activities—whether in their own home or as part of their community.
Audrey is particularly passionate about supporting teenagers and young adults to build confidence and work toward their personal goals. She achieves this by collaborating closely with families, allied health professionals, and support networks to develop strategies that are individualised, strength-based, and person-centred.
Audrey’s approach is open, transparent, and focused on maintaining ongoing, genuine involvement in each client’s support journey. Audrey prides herself on being flexible and adaptable — recognising that Positive Behaviour Support is not a one-size-fits-all model but a dynamic and evolving process.
Audrey’s service areas are - Outer and Inner Southeastern suburbs of Melbourne.
Audrey’s qualifications and expertise include:
Her background has shaped her strong belief that everyone deserves the opportunity to participate in enriching, engaging, and fulfilling activities - whether in their own home or as part of their community.
Audrey is particularly passionate about supporting teenagers and young adults to build confidence and work toward their personal goals. She achieves this by collaborating closely with families, allied health professionals, and support networks to develop strategies that are individualised, strength-based, and person-centred.
Audrey’s approach is open, transparent, and focused on maintaining ongoing, genuine involvement in each client’s support journey. Audrey prides herself on being flexible and adaptable — recognising that Positive Behaviour Support is not a one-size-fits-all model but a dynamic and evolving process.
CareChoice is dedicated to prioritising the support needs and emotional wellbeing of all participants. Our services align with the NDIS Positive Behaviour Support Capability Framework, ensuring we always provide the highest standards of care.
To find out more, please phone CareChoice on 1300 737 942, or make an enquiry.
We are experiencing high levels of demand.
When you enquire, our team will advise of our capacity to assist or any wait times.
Depending on suitability, TelePBS (delivery of Positive Behaviour Support via telepractice) or Telehealth (delivery of psychology services) can be offered.
CareChoice is registered to provide services for TAC and WorkSafe clients
Registered NDIS Service Provider
CareChoice acknowledges the support of the Victorian Government
CareChoice is partnered with NDISDA
CareChoice is partnered with NDS
Australasian Association of Forensic Disability
